Special notice to our credit card customers regarding credit card reissue
Posted on: July 18th, 2014
As part of a special reissue program, you may have been issued a new credit card(s). DO NOT attempt to activate (if applicable) or begin using your NEW card until Monday, July 28, 2014. Merchants will not accept your OLD card AFTER July 27, 2014, so please destroy your OLD card ON July 28, 2014, by cutting it in half.
Your account number will change as part of this reissue and your existing balance will be automatically transferred to the new account number. Please be sure to notify any merchants such as gyms, deferred payment plans or Internet service providers of your new account number & expiration date. The card number is not changing due to fraud or compromise of your accounts. This is a Visa® requirement.
You will not be assigned a new Personal Identification Number (PIN), so please continue to use your existing PIN with your new card.
If you have questions, please call 304-379-2265.