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General Customer Service
& Electronic Banking Support

For general customer service or for assistance with SmartLink online banking, BizLink online banking, EasyLine telephone banking, mobile banking or other electronic banking services, give us a call at 304.379.2265 or email NOTE: DO NOT INCLUDE CONFIDENTIAL INFORMATION SUCH AS ACCOUNT AND SOCIAL SECURITY NUMBERS IN YOUR EMAIL.

7:00 am – 7:00 pm  Monday through Friday
8:00 am – 3:00 pm  Saturday

Report a Lost or Stolen Mastercard® DEBIT CARD

During Regular Banking Hours: Call 304.379.2265
After Hours: Call 833-660-0463

Report a Lost or Stolen Mastercard® CREDIT CARD

Call 800-423-7503

If you’re traveling and your Debit Mastercard® will not work

When out-of-country and in need of assistance, you can easily reach a specially trained Mastercard Global Service Representative who can help you 24 hours a day, 365 days a year, in any language.
You can call toll-free from over 80 countries worldwide. Some of the key toll-free Mastercard Global Service telephone numbers are:

Australia: 1-800-120-113 Mexico: 001-833-660-0463
Austria: 0-800-070-6138 Netherlands: 0800-022-5821
France: 0-800-90-1387 Poland: 0-0800-111-1211
Germany: 0800-071-3542 Portugal: 800-8-11-272
Hungary: 06800-12517 Spain: 900-822-756
Ireland: 1-800-55-7378 United Kingdom: 0800-96-4767
Italy: 800-870-866 Virgin Islands: 1-833-660-0463

For additional information, or for country-specific, toll-free telephone numbers not listed above, visit our website at or call the United States collect at

Contact Corporate Office

Clear Mountain Bank
P.O. Box 205
Bruceton Mills, WV 26525

Contact a Branch Location

For a list of Clear Mountain Bank branch locations, please click here.

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