CMB Covid Header Notice

ATTENTION BUSINESS OWNERS - Additional SBA PPP loan funding is now available. If you did not get a PPP loan from us during the first round and think you might qualify, please contact your Clear Mountain banker TODAY to get started.

For information on the government's Economic Impact Payments, please visit the IRS website. With this tool, you can see the date your payment is scheduled to be deposited in your bank account or mailed to you.

We are experiencing extremely heavy call volume due to COVID-19. While we’ve proudly been answering customer phone calls in person for more than 100 years, you may be greeted by an automated answering service and you may experience an extended hold time, but we are committed to answering your call as quickly as possible. We highly encourage the use of our electronic banking services during this time.

Use these links for our most up-to-date COVID-19 information.

BUTTON: Covid-19 Information for Personal Banking

BUTTON: Covid-19 Information for Businesses

BUTTON: Paycheck Protection Program (PPP) Information

BUTTON: Branch/Lobby Hours & Information


General Customer Service
& Electronic Banking Support

For general customer service or for assistance with SmartLink online banking, BizLink online banking, EasyLine telephone banking, mobile banking or other electronic banking services, give us a call at 304.379.2265 or email DO NOT INCLUDE CONFIDENTIAL INFORMATION SUCH AS ACCOUNT AND SOCIAL SECURITY NUMBERS IN YOUR EMAIL.

7:00 am – 7:00 pm  Monday through Friday
8:00 am – 3:00 pm  Saturday

Report a Lost or Stolen Debit Mastercard®

During Regular Banking Hours: Call 304.379.2265
After Hours: Call 1.800.307.7309

Report a Lost or Stolen Mastercard® Credit Card

Call 1.800.307.7309

If you’re traveling and your Debit Mastercard® will not work

When out-of-country and in need of assistance, you can easily reach a specially trained Mastercard Global Service Representative who can help you 24 hours a day, 365 days a year, in any language.
You can call toll-free from over 80 countries worldwide. Some of the key toll-free Mastercard Global Service telephone numbers are:

Australia: 1-800-120-113 Mexico: 001-800-307-7309
Austria: 0-800-070-6138 Netherlands: 0800-022-5821
France: 0-800-90-1387 Poland: 0-0800-111-1211
Germany: 0800-071-3542 Portugal: 800-8-11-272
Hungary: 06800-12517 Spain: 900-822-756
Ireland: 1-800-55-7378 United Kingdom: 0800-96-4767
Italy: 800-870-866 Virgin Islands: 1-800-307-7309

For additional information, or for country-specific, toll-free telephone numbers not listed above, visit our website at or call the United States collect at

Contact Corporate Office

Clear Mountain Bank
P.O. Box 205
Bruceton Mills, WV 26525

Contact a Branch Location

For a list of Clear Mountain Bank branch locations, please click here.

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We want to hear about your experiences at Clear Mountain Bank. If you have a comment, suggestion, or just want to let us know about a great experience you had at your local branch, please send us your feedback using the form below. Don’t include any confidential personal information or account numbers in your comments. Please note that this form is for general comments only. If you have a question or problem that needs immediate attention, please visit the Contact page.