General Customer Service
& Electronic Banking Support
For general customer service or for assistance with SmartLink online banking, BizLink online banking, EasyLine telephone banking, mobile banking or other electronic banking services, give us a call at 304.379.2265 or email help@clearmountainbank.com.
NOTE: DO NOT INCLUDE CONFIDENTIAL INFORMATION SUCH AS ACCOUNT AND SOCIAL SECURITY NUMBERS IN YOUR EMAIL.
7:00 am – 7:00 pm Monday through Friday
8:00 am – 3:00 pm Saturday
Report a Lost or Stolen Mastercard® CREDIT CARD
Call 888.999.2242
Report a Lost or Stolen Mastercard® DEBIT CARD
During Regular Banking Hours: Call 304.379.2265
After Hours: Call 833-660-0463
If you’re traveling
and your Debit Mastercard® will not work
When out-of-country and in need of assistance, you can easily reach a specially trained Mastercard Global Service Representative who can help you 24 hours a day, 365 days a year, in any language.
You can call toll-free from over 80 countries worldwide. Some of the key toll-free Mastercard Global Service telephone numbers are:
| Australia: 1-800-120-113 | Mexico: 001-833-660-0463 |
| Austria: 0-800-070-6138 | Netherlands: 0800-022-5821 |
| France: 0-800-90-1387 | Poland: 0-0800-111-1211 |
| Germany: 0800-071-3542 | Portugal: 800-8-11-272 |
| Hungary: 06800-12517 | Spain: 900-822-756 |
| Ireland: 1-800-55-7378 | United Kingdom: 0800-96-4767 |
| Italy: 800-870-866 | Virgin Islands: 1-833-660-0463 |
For additional information, or for country-specific, toll-free telephone numbers not listed above, visit our website at www.mastercard.com or call the United States collect at
1.636.722.7111.
Contact Corporate Office
Clear Mountain Bank
P.O. Box 205
Bruceton Mills, WV 26525
304-379-2265
Contact a Branch Location
For a list of Clear Mountain Bank branch locations, please click here.
