Addressing COVID-19

At Clear Mountain Bank, the safety of our customers, team members, and community is our highest priority. To ensure their safety, we have made some adjustments to our traditional banking, in compliance with the current health and safety preventative measures.

The following resources are provided to help you remain informed on the changes, frequently asked questions, and how to bank during social distancing.

Small Business Loan Assistance

Clear Mountain Bank is working with the Small Business Association (SBA) to provide assistance and resources for qualifying businesses, due to the COVID-19 outbreak. Health and government officials are working around the clock to provide additional options, so please continue to visit the site for the most up-to-date information.

Frequently Asked Questions

A list of frequently asked questions regarding our operations and initiatives regarding COVID-19.

An Update From Our Bank President

View the most recent update on COVID-19 from Clear Mountain Bank President Dave Thomas.

Limited Lobby Access

At this time, our branch lobbies are operating with limited access. Drive-Thru services are available at all branch locations.

Banking With Social Distancing

For your convenience, we have outlined a list of products and services that can help you with your banking needs, while done remotely at this time.

Contact Clear Mountain Bank Today

Our Customer Service Center is open from 7 am to 7 pm Monday through Friday and 8 am to 3 pm on Saturday. Call 304.379.2265

All Morgantown Drive thru locations
► M-F: 7am-6pm
► Sat: 8am-3pm

Preston County and Oakland Drive thru locations
► M-F: 8am-6pm
► Sat: 8am-Noon

White Oaks Drive thru
► M-F: 9am-5pm
► Sat: Closed

Please click for all our branch and ATM locations and specific contact information for each branch.


Centers for Disease Control and Prevention

The CDC is responding to the novel coronavirus outbreak. Get the latest information on protecting yourself and others.

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West Virginia Governor's Office

The latest COVID-19 information from the official website for the office of the Governor Jim Justice.

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Maryland Governor's Office

The Hogan administration is committed to being transparent, keeping Marylanders fully informed, and taking actions based on detailed planning.

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Beware of Scams Related to the Outbreak

As the novel coronavirus (COVID-19) pandemic continues to impact the United States, phone scammers have seized the opportunity to prey on consumers.

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We want to hear about your experiences at Clear Mountain Bank. If you have a comment, suggestion, or just want to let us know about a great experience you had at your local branch, please send us your feedback using the form below. Don’t include any confidential personal information or account numbers in your comments. Please note that this form is for general comments only. If you have a question or problem that needs immediate attention, please visit the Contact page.