Discontinuation of Mobile App Support for Amazon Appstore

Posted on: June 13th, 2017

Effective June 12, 2017 the Clear Mountain Bank mobile banking app, which was downloaded from the Amazon App Store for Android, will no longer be supported. ANDROID APPS DOWNLOADED THROUGH GOOGLE PLAY WILL NOT BE AFFECTED. Clear Mountain Bank will continue to support its mobile banking app downloaded through the Apple Store and Google Play only.


To ensure optimal security to our customers, this means that existing users of the Amazon version of the Clear Mountain Bank mobile banking app will not be able to upgrade their application and new users will not be able to download it from the Amazon store.


One device specifically affected will be the Kindle Fire HD 8. This tablet device is only compatible with the Amazon App Store.  Moving forward, users with this device will no longer have access to the Clear Mountain Bank mobile banking app.  However, you will still be able to access online banking through your mobile browser on the Kindle Fire HD 8.


If you have any questions, please contact us at 304.379.2265.


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